The time I need to prepare an order for shipping varies. For details, see individual items.
I'll do my best to meet these shipping estimates, but can't guarantee them. Actual delivery time will depend on the shipping method you choose.
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
Just contact me within: 14 days of delivery
Ship items back to me within: 30 days of delivery
Request a cancellation within: 24 hours of purchase
But please contact me if you have any problems with your order.
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Please contact me if you have any problems with your order.
I am physically located within the state of Alabama. All orders shipped within the state will be charged appropriate state sales tax of 4%. I do not charge sales tax for any other states.
Please note that as of January 1, 2018, any items shipped to Washington state will be charged appropriate sales tax due to new state laws. This is done automatically through the system and can not be altered.
Yes, I do. I'm happy to ship anywhere around the world. For items that require international shipping, please be aware that customs forms will be accurately marked. I can not mark any items as "gift" or change the valued amount. The buyer is responsible for any taxes or duties imposed by their country on import.
Yes, I do offer some of my items at wholesale prices to stores that wish to carry them. Please note that wholesale availability can vary by product. I do require the wholesale party provide proof of an established business and I require a minimum opening order of $100.
I do my best to make sure all items are represented as accurately as possible to ensure that there aren't any surprises when the item arrives. However, please keep in mind that colors can look different from monitor to monitor and from device to device. If you have a questions about any specific color, I'm always happy to assist.
Yes, everything is made by me. The steps can vary from item to item but each is made and/or personalized "in house". All items come directly from me to you to ensure you receive the highest quality possible.